Sales

    The 80/20 Rule of Selling Consulting Services

    February 5, 2025
    6 min read
    The 80/20 Rule of Selling Consulting Services
    Peter O'Donoghue

    Peter O'Donoghue

    Consulting Growth Expert

    Ever sit across from a potential client who just couldn't grasp your "unique" consulting approach?


    You've crafted an innovative methodology, developed cutting-edge frameworks, and created a truly revolutionary approach to solving problems. Yet somehow, clients seem hesitant to commit.


    What if the very thing you think makes you special is actually preventing you from winning bigger deals?


    The Innovation Paradox in Consulting Sales


    There's a dangerous myth in the consulting world: that radical differentiation is the key to success.


    This might work for technology products, but it's poison for consulting sales.


    Here's why: Enterprise buyers don't want revolutionary approaches. They want proven solutions delivered in familiar ways.


    Every time you position yourself as "completely different," you're creating unnecessary friction in the buying process.


    Think about it from the client's perspective. When they need to justify a six or seven-figure investment, they need to explain:


  1. What category of service this falls into
  2. Why this approach is proven to work
  3. How it compares to known alternatives
  4. What standard metrics will measure success

  5. The more unique your approach, the harder you make each of these explanations.


    The Enterprise Buying Psychology


    Corporate buying decisions are designed to minimize risk - especially to the job security of the buyer.


    When you position yourself as "revolutionary," you're effectively asking buyers to:

  6. Create a new service category
  7. Justify a category of one
  8. Take on additional risk
  9. Stake their reputation on an unproven approach

  10. This is why truly innovative consulting firms often struggle to scale beyond small projects with risk-tolerant clients.


    The 80/20 Rule of Consulting Innovation


    The solution isn't to abandon what makes you special - it's to package it properly.


    Your consulting offering should be:

    - 80% familiar elements that clients recognize and trust

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    - 20% unique elements that give you an edge


    The 80% Includes:


  11. Standard engagement structures
  12. Familiar delivery models
  13. Recognized methodologies
  14. Traditional pricing approaches
  15. Common success metrics

  16. The 20% Is Where You Shine:


  17. Unique insights
  18. Proprietary tools
  19. Specialized expertise
  20. Distinctive approaches
  21. Innovative elements

  22. Implementation: Finding Your Category Sweet Spot


    1. Identify Your Base Category


    Determine which established consulting category you most closely align with:

  23. Strategy consulting
  24. Operations consulting
  25. Technology consulting
  26. Change management
  27. Organization development

  28. 2. Adopt Standard Elements


    Embrace the familiar elements of your chosen category:

  29. Common engagement structures
  30. Standard documentation
  31. Recognized delivery phases
  32. Familiar pricing models

  33. 3. Add Your Edge


    Layer in your unique value within this familiar framework:

  34. Proprietary insights
  35. Specialized tools
  36. Unique methodologies
  37. Distinctive deliverables

  38. 4. Frame Innovation Properly


    Position unique elements as enhancements to proven approaches:

  39. "Our approach builds on traditional strategy frameworks..."
  40. "We enhance standard change management with..."
  41. "Our proprietary tools complement established methodologies..."

  42. The Result


    Remember: The goal isn't to be revolutionary - it's to be purchasable.


    When you strike this balance:

  43. Sales cycles shorten
  44. Deal sizes grow
  45. Procurement becomes easier
  46. References strengthen

  47. You maintain what makes you special while making it easy for clients to buy.


    Most experienced consultants struggle with unnecessarily long sales cycles because they're positioning themselves as too unique. The solution: position your expertise within the 80/20 framework to make your services more purchasable.

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